Lewisville Auto Repair

1657 Reviews
Mon - Fri: 7:30 AM - 6:00 PM
Towing Services
Available
600 N. Mill St. ,
Lewisville, TX 75057
Call Us: (972) 318-2938

5
Lorentz Automotive

After receiving a lenghty and costly report of repairs from the Lexus dealership, I sought out a second opinion from Lorentz Automotive. My first impression and the service was exceptional. They did a complete diagnosis and found some issues but was told what was absolutely necessary which was an air filter that Lexus dealership had not changed in ages during oil changes. I appreciate their honesty and integrity. Frank was my service advisor and gave me a ride home during the preventive maintence check. I have now found my new mechanic shop to keep my Lexus running for years and will be bringing my husband's car for service in the near future. Thank You!

Thank you so much for your kind words! We are thrilled that you had a positive experience at Lorentz Automotive and that we were able to provide you with an honest and thorough diagnosis of your vehicle. Our team always strives to provide exceptional service and we are so happy to hear that we could help you save money and keep your Lexus running smoothly. We look forward to working with you in the future and servicing your husband's car as well. Thank you for choosing us as your new mechanic shop! -Claire Lorentz

- Lorentz Automotive
5
Lorentz Automotive

Frank was a big help. He gave me a ride back home. Their system for giving you a quote and a breakdown of the issues is online and easily understood. They also included pictures of some of the issues for my own understanding. Will be using them in the future

Thank you for sharing your experience! We're glad to hear that Frank was able to assist you and provide great service. It's wonderful to hear that our online system for quotes and issue breakdowns was helpful to you. We look forward to helping you with any future automotive needs you may have. Thank you for choosing us! -Claire Lorentz

- Lorentz Automotive
5
Lorentz Automotive

They are the best

Thank you for your years of support, Monte! We look forward to seeing you again! -Claire Lorentz

- Lorentz Automotive
5
Lorentz Automotive

This is the second time I have dropped off my truck with this garage for repairs. Right from the start they are very professional, friendly and helpful. It is very refreshing to work with them as they actually care what's best for you and your vehicle. The quality of work is great and very reasonably priced. I will continue to bring my vehicles to them.

Thank you so much for your kind words and for choosing our garage for your vehicle repairs. We are thrilled to hear that you had a positive experience with us and that you appreciate our professionalism, friendliness, and dedication to providing high-quality work at reasonable prices. We truly care about our customers and their vehicles, and we are grateful for your continued trust in us. We look forward to serving you again in the future! -Claire Lorentz

- Lorentz Automotive
1
Lorentz Automotive

Came to get a state inspection because we bought a car. It was quite clear the employees didn't want to help us. They seemed very unhappy to have to get out of their chair and do it. Not only that, but they didn't pass it for reasons that weren't true, such as the running tail lights were out - we checked them and they were working just fine. Got our state inspection elsewhere no issues. Quite rude.

5
Lorentz Automotive

I used Lorentz Automotive for the first time, to service my vehicle on 2/22-2024. Mr. Kaisler and his office team were wonderful to work with. Very friendly and professional. The office was spotless clean, and the waiting area was stocked with snacks, drinks and was very comfortable for my wait. My car was done in no time, and I was charged the price I had been estimated. I will most defiantly come back.

Thank you for your positive review! We are thrilled to hear that you had a great experience with Mr. Kaisler and our team at Lorentz Automotive. We take pride in providing excellent customer service and a comfortable waiting environment for our clients. We greatly appreciate your feedback and look forward to serving you again in the future. -Claire Lorentz

- Lorentz Automotive
5
Lorentz Automotive

Michael found leaf springs for my 20 year old truck.

Thank you for allowing us to service your truck! -Claire Lorentz

- Lorentz Automotive
5
Lorentz Automotive

2 recent repairs for radiator replacement and transmission/differential…Great customer service and fair pricing! Overall great experience!

Thank you for lacing your trust in us with your transmission! We look forward to serving you again in the future! -Claire Lorentz

- Lorentz Automotive
5
Lorentz Automotive

Thank you for 5 stars!

- Lorentz Automotive
5
Lorentz Automotive

Thanks for 5 stars!

- Lorentz Automotive
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