Lewisville Auto Repair

Mon - Fri: 7:30 AM - 6:00 PM
Towing Services
Available
5
Lorentz Automotive

Lorentz services all my vehicles. They have always been fair and easy to work with. Shane and Frank are great guys and it is nice to be able to trust their opinions and always back up their work..

1
Lorentz Automotive

Charged over $100 for a simple headlight alignment on one of my vehicles. “Overdue” and “very dirty” comments that several other mechanics agree are working just fine. Don’t let them nickel and dime you.

Hello sir. The services you are describing is not a services that we offer. I have spoke with all my employees and none of them remember ever recommending or performing such a service. If you could please confirm that it was our shop you visited. I would be incredibly grateful. Online reputations are everything these days. We always do everything in our power to make things right. If you still believe this is not a mixup. Please do not hesitate to bring the receipt so I can provide you with a full refund Plus $25 in compensation for your time. so we can get to the bottom of this. Please give us a call at 972-353-2100 or stop by and ask for my manager Shane. I have informed him of the situation. You can also reply to this comment by editing your previous one. I want nothing more than to resolve the situation. Thank you Renae Lorentz.

- Lorentz Automotive
5
Lorentz Automotive

I came to this business, because I saw how many reviews said that this company was honest and fair with diagnostic and pricing. I totally agree. I came here to get my car fixed after I had just left another auto shop who said that I needed so many things and I had a lot of things wrong with my car and the total was over 2000. I then came to this establishment and they told me everything that was wrong with my vehicle and gave me an honest and fair price and when I asked about the things that the other auto shop had told me was broken or need it fixed as soon as possible, they checked on it for me and let and let me know that it wasn’t actually broken! I’m so glad that this company was honest and did not try to take advantage of me, and my knowledge of knowing nothing about cars. I would definitely recommend this company to anyone and they are very quick and affordable.

Thank you for such an amazing review, Labria! Our team works hard to provide you with honest servicing that you can be confident in. Our success is measured by your happiness and satisfaction! -Claire Lorentz

- Lorentz Automotive
5
Lorentz Automotive

These guys are great! I took my car their for an issue they fixed and kept me updated regularly. For another issue they diagnosed for me others could not and Toyota dealership was going to charge me $800 to just diagnose. Lorentz was able to diagnose it for free and find the issue. Frank was my service provider and he did a great job. Kept me up to date on the repair and got it don't right.

Thank you for such a great review! We look forward to serving you again in the future. -Claire Lorentz

- Lorentz Automotive
5
Lorentz Automotive

Lorentz always does the job right and saves me money.

5
Lorentz Automotive

Great job and service!

Thank you, Elizabeth! -Claire Lorentz

- Lorentz Automotive
5
Lorentz Automotive

I trust this car repair shop. They do good work.

Thank you for trusting us with your vehicle, Marsha! Our success is measured by your happiness and satisfaction! -Claire Lorentz

- Lorentz Automotive
5
Lorentz Automotive

They are so fast, kind, and courteous. They know me by name and have the a comfortable set up to wait. They are so trust worthy and that in itself makes me always return

Hey Dusty! Thanks for a great review! Our team is always ready to help with any of your vehicular needs! -Claire Lorentz

- Lorentz Automotive
5
Lorentz Automotive

Service is exceptional and has been for me. They stand by their word, friendly and helpful.

Hi Minnie! Thank you for giving us a great review! Our success is measured by your happiness and satisfaction! -Claire Lorentz

- Lorentz Automotive
1
Lorentz Automotive

Takes advantage of women. Never fixed our issue but gladly took our money for the same issue 3 times. We went elsewhere and it was fixed immediately. The new place apologized to us and fixed it for free since they knew we had been taken advantage of at Lorentz. They will try to gaslight in their reply knowing we can’t respond back. BEWARE, these men aren’t good men.

Lorentz Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Lorentz Automotive (972) 353-2100 if you have any issues in accessing any area of our website.