Lorentz Automotive
They charged you a diagnostic fee + cost to repair which I think is ridiculous and rip off. shouldn't the diagnostic charges be waived if u get the repair done. Also, the number of more hours for repairs is more than norma
Yes sir we do charge a diagnostic fee. We get written approval with a signature upfront so there is no confusion. We have to pay our technicians for diagnosing the vehicle. there for we must charge for it. We want you to be completely satisfied with your experience with Lorentz automotive. Please reach out to us and see if we can resolve this issue. Cole Lorentz.
- Lorentz Automotive