Lorentz Automotive
Took my cls 550 Mercedes to get some TPS sensors installed, some motor mounts, oil cooler gaskets, new belt, new belt tensioner, and a lower control arm ball joint. So I went to get my vehicle after they completed everything and first thing I saw was grease hand prints on my beige leather interior. The alignment was out cause they said their machine wasn't working. The tires were not balanced so I had to take it myself to get them balanced and was not reimbursed. The reason for belt and belt tensioner was for a squeaking noise when u start it up. It's still squealing. And worst of all when they were leaning on the front area they had broke my grill. So they said they would get me another. Then they said it wasn't their fault. So I bought one and installed it myself and still have not been reimbursed. Now I'm not getting any response. Not a professional place. Watch your stuff. Better yet if you want a professional job take your vehicle somewhere else. They're not trust werther!
Why did you wait so long to write this review? Your vehicle was here back in February. Our job for over 32 years has been keeping our customers safe on the road and taking care of you automotive needs. Please give me a call at Lorentz Automotive so we can visit concerning your experience. Renae Lorentz 972-353-2100
- Lorentz Automotive